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White Oak

Packager (Funder Support)

Support – Ewloe, Flintshire
Department Support
Employment Type Full-Time
Minimum Experience Experienced

Due to expansion in the team we are now recruiting for a Funder Support Officer and are looking for individuals like you!

White Oak UK have a tremendous opportunity for an experienced Funder Support Officer / Packager with a strong customer focussed background, to join one of the UK’s leading provider of SME finance, based in Ewloe near Chester.  

As an organisation we offer careers not just jobs, we invest heavily in the employee development to ensure we retain and grow a happy workforce. 

 

Funder Support Officer Responsibilities:

• Search and pre- underwrite all applications for our external funder panel making sure own book has been utilised first if relevant 

• Use your knowledge of the funders to identify which one provides the best option for each deal and ensure they are received in the most appropriate amount of detail 

• Re package submissions so they look their best for our funder panel

• Negotiate and appeal decisions with our funder panel

• Communicate funder decisions on system in order to communicate with internal sales team 

• Forward additional information to funders to support referrals 

• Assist the team in achieving SLA 

• Effectively interact with the sales team and other departments

• Demonstrate negotiation skills in appealing decisions when necessary 

• Demonstrate a complete commitment to delivering excellent customer service to the stakeholders

• Ensure all proposals are checked and the usual authenticity / fraud checks are conducted and adhered to at all time

• Build relationships with key contacts at the funders

 

The ideal Funder Support Officer:

The successful candidate should be highly motivated, with the ability to negotiate and communicate effectively, perhaps you have worked within a previous sales or accounts environment. You will also have:

 

• Product knowledge of professions loans, asset finance and leasing products preferred

• Financial services background preferred

• Ability to effectively negotiate and appeal decisions 

• Sales experience

• Knowledge of looking through accounts

• Capable of working independently as well as part of a team

• Excellent communication skills in all forms 

• Ability to learn new tasks quickly 

• Ability to switch tasks / multi task throughout a working day 

• Commitment to achieving the highest standard

• Demonstrate high accuracy levels

• Excellent organisational and time management skills

• Computer literacy

 

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  • Location
    Ewloe, Flintshire
  • Department
    Support
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
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